We aim to deliver the best qualities of MB-trained dealer workmanship, at lower cost and with better service.

Low Cost

In trying to deliver the best work at the lowest cost, we never compromise on the quality of the parts and tools we use, and don't cut corners in the quality of our work. Our small business seeks to outperform the dealership in efficiency, saving you money, while using the same parts, tools, and training. Every employee has dedicated their careers to working in Mercedes-Benz service and repair, minizing guess-work and uncertainty in diagnosis and resulting in a relatively large work-volume capacity. We work with the best tools, in a clean and thoughtfully designed workshop. Having spent three decades honing our operations and creating an environment for optimal output, we're keen on remaining smaller, learner, and better-performing. This specialized expertise has allowed us to reduce costs, while consistently delivering the quality of workmanship and service that keeps our customers happy and safe.

Quality Workmanship

By employing a highly experienced staff, each one of whom has decades of prior Mercedes-Benz dealership experience, we're able to quickly and accurately identify and resolve the issues we encounter. By specializing in one brand only, we have a huge advantage over other independents - if your Mercedes-Benz has a problem, its one our team has surely seen and solved before. Every brand has its own unique specialty tools, software platforms, supplier networks, parts, fluids, and standards. Everything we have on-site is designed specifically for Mercedes-Benz. This has all but eliminated the guesswork, the trial-and-error, the miss-diagnosed problems and failed solutions that plague most other independent shops. The cost savings of our specialized business model, which has been perfected over three decades, is passed on directly to our customers.

Great Service

In terms of service, as a small family-run local business, we have an inherent advantage over any big corporate dealership's service department. Here you can speak directly with the technician working on your car - you can even watch him work if you'd like. Here you'll always be working with the same team - from the owner on down, you'll know everybody by name, and we're all just a phone call or text message away. We're consistently busy, but try never to get overwhelmed. 

We're all here to make sure each car is handled properly and that every customer is happy to come again. This has always been the key to our success - building and maintaining relationships over the years, many of which now go back over three decades. Our business has grown naturally, without advertising, thanks to the recommendations, referrals, and praise we've received from our customers. We seek to continue this model, it's one we're very proud of.

What makes us different from the dealer:

• Much lower cost (generally about 50% lower on average)
• Friendlier, more personalized service from a small team of experts
• Direct access to the owner and any other member of our team
• Your business matters to our business - we make sure every customer leaves happy

What makes us different from other independents:

• The shop is designed and set up specifically for Mercedes-Benz, from software and tools to parts and fluids, it's all the best or nothing.
• Our technicians, service writer, and owner have spent their careers exclusively specializing in Mercedes-Benz service and repair.
• We never cut corners, and we refuse to use low-quality parts and materials to save money. We aim to be the best. Not the cheapest. Even for simple oil changes, we import our oil and filters from Germany, and every car gets a complete multi-point inspection to dealer standards, every time. We wouldn't settle for any less in our own cars, why should you?